RETURNS, WITHOUT THE RUNAROUND.
ORDERED THE WRONG SIZE? CHANGED YOUR MIND?
NO PROBLEM. IF IT'S NEW, UNUSED AND ELIGIBLE FOR RETURN, WE'LL HELP YOU GET IT SORTED.
30 DAYS. KEEP IT NEW.
RETURNS MUST BE STARTED WITHIN 30 DAYS OF THE ORIGINAL PURCHASE DATE.
ITEMS MUST BE UNUSED, UNINSTALLED AND IN THEIR ORIGINAL PACKAGING.
BOUGHT IT DIRECTLY FROM KYBER.ONE? YOU'RE IN THE RIGHT PLACE.
SOME THINGS STAY YOURS.
PRODUCTS DISCOUNTED 20% OR MORE ARE FINAL SALE.
FLASH SALE ITEMS AND PRODUCTS PURCHASED FOR RESALE OR THROUGH A KYBER RETAILER ACCOUNT ARE ALSO FINAL SALE.
RECEIVED SOMETHING DEFECTIVE OR DID WE MAKE A FULFILLMENT ERROR? THAT'S DIFFERENT. WE'LL MAKE IT RIGHT.
ARRIVED DAMAGED?
IF YOUR ORDER ARRIVES DAMAGED, DOCUMENT IT BEFORE OPENING OR DISCARDING THE PACKAGING.
REPORT IT WITHIN 3 BUSINESS DAYS OF DELIVERY.
TAKE CLEAR PHOTOS OF THE SHIPPING BOX, SHIPPING LABEL, PACKAGING AND DAMAGED PRODUCT.
SEND US THE DETAILS. WE'LL HELP WITH THE NEXT STEP.
READY TO SEND IT BACK?
START WITH THE RETURN REQUEST FORM BELOW. WE'LL REVIEW THE DETAILS AND SEND YOU THE NEXT STEPS.
DON'T SHIP IT YET.
WAIT FOR RETURN INSTRUCTIONS FROM KYBER BEFORE SENDING ANYTHING BACK. SUBMIT THE FORM BELOW TO GET STARTED.
RETURNS
REQUEST RECEIVED. WE'LL TAKE IT FROM HERE.
WE'LL REVIEW YOUR RETURN REQUEST AND SEND YOU THE NEXT STEPS.
WAIT FOR OUR RETURN INSTRUCTIONS BEFORE SHIPPING ANYTHING BACK.
ONCE YOUR RETURN ARRIVES AND PASSES INSPECTION, APPROVED REFUNDS ARE ISSUED TO THE ORIGINAL PAYMENT METHOD.
